Comarch Loyalty Management

Tech-Forward

A fully customizable rewards system designed to adapt to your unique business objectives and capable of even the most complicated loyalty and partner integrations. Our proprietary software powers some of the most technologically complex loyalty programs across the globe. With Comarch Loyalty Management, the possibilities are endless.

Pre-Implementation
Learn your new system inside and out. Implement partner integrations and develop your program architecture.
Implementation
Configure your program, set up partner & sub-contractor management, and begin testing campaigns and analysis.
Post-Implementation
Receive 24/7 technical support and begin launching campaigns, with full insights into customer activity and data.

Customer Data at Your Fingertips

360 view of customer data organized in one user-friendly interface
Omnichannel data collection and communication across all touchpoints
AI & ML-based technologies to identify customer behavior and personalize offers
Expanded rewards catalog to manage discounts, giveaways, and more
Real-time reporting and administrative tools to help you make informed decisions

Advanced Modules

Travel Edition
Modified version of CLM equipped with an array of features unique to the travel industry.
Loyalty Fraud Detection
An award-winning solution engineered with Comarch’s proprietary AI & ML models.
Gamification
Fully customizable plugins designed to increase customer engagement.
Mobile App
State-of-the-art mobile application to allow your brand to meet your customers where they are.
Mobile Wallet
Allows users to store their favorite form of payment on their mobile device.
Location-Based Services
Utilize cutting-edge beacon technology to collect location data from your customers.
Chatbot
24/7 AI-powered customer service via website, mobile app, Facebook Messenger, and more.
Partner Portal
It enables partners to join the program, start creating promotions and get access to billing reports about the cost of participation in the program.
Business Intelligence
Add our fully customizable analytical tool to any Comarch products for enhanced data collection and reporting.

Campaign Management

Automate the customer journey with a campaign management tool designed to complement your loyalty program. Empower your team with all the tools to plan, execute, and monitor the most complex multi-channel marketing campaigns with our user-friendly interface, drag and drop creators, and built-in templates for you to make the most of your marketing resources.

Marketing Made Easy

Frictionless UX from simple marketing initiatives to highly advanced campaigns
Seamlessly segment audiences and automate personalized campaigns
Works hand-in-hand with Comarch's loyalty platform, but can be integrated with any existing software
Deliver personalized messages based on customer interactions and behavior
Optimize communication frequency to prevent contact fatigue
Build and visualize customer journeys to launch highly-personalized campaigns
Run A/B tests to select the most effective content and optimize open rates

Loyalty Management

Tech-Forward

Customer Data at Your Fingertips

Advanced Modules

Travel Edition

Loyalty Fraud Detection

Gamification

Mobile App

Mobile Wallet

Location-Based Services

Chatbot

Partner Portal

Business Intelligence

Campaign Management

Marketing Made Easy

Multistage Campaigns

Multi-Channel Engagement

Personalization

Multi-Level Contact Strategies

Personalized Communication

Reporting

Resources