Blogs

No one really anticipated the changes that the pandemic was going to bring. Due to changes in consumer behavior, as many customers are shopping differently and switching to new brands.

Mobile Payments functionality allows users to store there their favorite form of payment and use it during the in-store journey or when they would like to pay for fuel directly at the pump.

We are proud to announce that we have been recognized as a Representative Vendor by Gartner, the world’s leading research and advisory company, in its Market Guide for Loyalty Management report.

One of the most powerful ways retailers can provide customers with up-to-date, relevant information is through their loyalty programs, which is why many retailers are now rethinking their loyalty strategy.

Consumer behaviors and preferences are everchanging and brands need to keep up with them through continuous experimentation and testing.

The entire business environment has already suffered greatly from the economic crisis caused by the COVID-19 pandemic. Unfortunately, there is no end in sight to when things will get back to normal – if ever. Some expect a new reality to take over.

The customer experience as we know it has changed drastically in the past months. Since the recent outbreak of COVID-19, we've been adjusting to a new normal and have seen the world around us change.

Is your loyalty program equipped to handle the uncertainty we are living in today? It's time to take a long, hard look at your current program and make a solid plan to ensure short-term as well as long-term customer retention and engagement.

When the coronavirus outbreak started in December 2019, we were all forced to reconstruct our lives – the way we work, communicate, relax, and care for one another.