Drive and maintain grocery store and supermarket loyalty. Consumers are generally loyal shoppers when it comes to buying groceries and household items - but the key is to hold on to their loyalty for years to come. Well-executed loyalty programs can encourage loyal customers to spend more, and they can also attract new customers.
Time Interaction Management allows you to manage the whole grocery chain, from the configuration of processes occurring in physical stores and via e-commerce and the flow of documents within an entire trading network
AI/ML Personalized Marketing Services give you the power to address your customers on an intimate level with hyper-personalized offers and promotions for all loyalty program members
AI & ML - Powered Chatbot to automate the messaging channel of your program contact center
OCR Receipt Scanning allows customers to use their mobile device to snap a picture of their receipt and receive their rewards
In this guide, we will explore the four main uses of AI and ML in loyalty marketing: Personalization, Chatbots, Gamification and Loyalty Fraud Prevention, as well as specific examples of these types of loyalty program enhancements in action.
Since the outbreak of COVID-19, we've been adjusting to a new normal and have seen the world around us change. Customers are shopping differently - they are adjusting their preferences and engaging with brands from the safety of their own homes, behind the screens of their phones, laptops and tablets