Our goal is to help you inspire committed customer engagement and loyalty to intensify brand ROI. Whether we’re helping you to build a new and innovative program or revamp an existing one – customer retention, increased profits, and strengthening the engagement between your customers and partner is the name of the game. Trust the perfect mix of competence, experience, and marketing support technology.
Our proprietary methodology for conducting an in-depth loyalty health check, DIAMETRICS®, is designed for brands operating mature loyalty programs. This framework helps determine how the program’s value proposition can be redesigned and how you can improve key processes in the loyalty program to build stronger relations with customers. Our consultants will provide you with a diagnosis on the areas of the most urgent improvement and what strengths you can leverage.
A proprietary loyalty app scorecard to analyze the effectiveness of your loyalty app in 5 key areas.
Comarch believes in treating each loyalty member as an individual and design a personalization strategy to enhance their brand and program experience.
Improve customer and employee engagement, and assign marketing resources in line with your company's loyalty program strategy.
At Comarch, we believe in a data-driven strategic approach and can design and execute A/B tests to make the best decisions for your loyalty program