Loyalty Expert Voice Videos

Robert Galiński, Business Solution Manager at Comarch, talks to a professional podcaster, customer loyalty expert, and our long-time collaborator – Paula Thomas - about building strong customer relationships and increasing brand awareness via loyalty programs. During the interview, Paula reveals some fascinating loyalty market insights and eye-opening customer engagement statistics

Katarzyna Włodarczyk, Business Development Manager at Comarch Spain, explains how you can build personalized customer journeys. Not only does she provide some thought-provoking stats along the way, but she also reveals what tools can be used

This loyalty experts voice episode features Bartosz Demczuk, Comarch's Consulting Director for the Middle East & Asia markets, explaining why collecting customer data is so important these days.

In this episode we discuss the most common mistake loyalty program owners make when they design their rewards strategy, namely, setting the threshold for receiving a reward way too high .What are the negative effects of doing so?

In this week’s episode of #loyaltyexpertsvoice, Jakub Dembiński, Head of Business Development at Comarch, talks about “the loyalty effect,” specifically how today’s companies can generate revenue using immersive, personalized loyalty programs.

Bindu Gupta, Head of the Loyalty Strategy Consulting Team at Comarch. In the episode, not only does Bindu talk about the importance of instant gratification and how it’s different from constant gratification

In this episode of the #loyaltyexpertsvoice series, we’re talking about multi-partner loyalty programs. Joanna Gniadek, Business Development Manager, takes the virtual reveal some of the most intriguing advantages of working on loyalty programs

Łukasz Słoniewski, Consulting Director at Comarch, talks about potential risks related to data privacy in loyalty programs. Not only does Łukasz reveal how loyalty program managers can protect their clients’ data more effectively

In the latest episode of the #loyaltyexpertsvoice series, Alexandra Sliwinski, one of our top loyalty consultants at Comarch, explains omnichannel loyalty and why it is becoming a new standard worldwide.