Customer Experience

& Loyalty Marketing

Robust technology and strategy services

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valuable data and complete insights into customer profiles across all touchpoints in one user-friendly, intuitive interface
personalized marketing experiences with our intuitive promotions engine with unlimited rewards configurations

with your customers on an emotional level to mitigate churn, foster brand advocacy, and inspire lifetime loyalty

Customer Engagement & Loyalty Programs

We believe you can do it all. And doing it all doesn’t have to be hard. Comarch Loyalty serves every customer loyalty & engagement function – all in one easy-to-use platform.

With over 20 years of building world-class loyalty programs under our belt, we can help you build a robust, revenue-generating loyalty program just like those that have helped foster the loyalty of millions of customers around the globe.

Loyalty Management Platform

  • Robust APIs and batch files allow for easy integration with in-house and third-party systems, including Pos and CRM
  • End-to-end loyalty rewards fulfillment offered internationally
  • Proprietary AI & Machine Learning built-in to prevent fraud, identify member behavior and personalize offers
  • Available in SaaS Loyalty Cloud and on-premise Enterprise models for small to large businesses

Build Customer Loyalty

  • Intuitive promotions hub to build loyalty marketing campaigns, issue points, distribute rewards and trigger personalized communication
  • A custom mobile loyalty app and member portal or leverage white-label options
  • AI-powered data analytics with clean dashboards, custom reporting, and insights into member behavior with 360° customer view
  • Advanced marketing automation system to design multi-step and multi-touch behavior-based campaigns
  • The newest innovations in loyalty gamification like referral programs, recognition tiers, and progress bars to improve the customer experience

Beyond the Loyalty Software…

  • DIAMETRICS®  is our proprietary methodology for conducting in-depth health check analyses of loyalty programs
  • Work with Comarch strategists to (re)design a customer loyalty system for your unique needs and members
  • Add a Comarch Success Manager to your team to create and validate campaigns and program logic
  • Member engagement & reactivation consulting to define and perfect your marketing communication and promotion strategies
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