News

With the dynamic market changes that have emerged in the past three months, online shopping has undoubtedly overthrown in-store shopping and, at the same time, set the course for retail sales in the near future.

Nowadays, customer service is one of the key aspects of how a company or a brand is perceived by its customers. It requires quick and precise customer problem-solving in various fields as well as giving reliable answers to customers’ questions.

What makes loyalty programs attractive these days? What sets Comarch apart from its competitors in the market of loyalty service for medium-sized enterprises? What is different about Comarch’s approach to improving customer engagement?

We are proud to announce that Comarch, a global provider of software-defined products for improving business efficiency, was announced as the recipient of the Best Loyalty Innovation award during this year’s Loyalty & Awards 2020 conference.

What a night this was! We are back from Singapore, where we’ve just had the opportunity to celebrate the past year’s best customer engagement achievements with dozens of industry professionals at The Loyalty & Engagement Awards 2019.

Comarch is pleased to announce that it has been included by Forrester, one of the leading research and advisory companies in the world, in a February 2019 report on B2B Customer Engagement Marketing (CEM) solutions providers.

Comarch has been included in the recent Forrester research report entitled “Now Tech: Loyalty Marketing, Q4 2018”. Forrester selected providers based on market presence, the functionalities of their solutions and services offered.

The report "The Gartner CRM Vendor Guide, 2018" focuses on the contemporary landscape of CRM software. Gartner calculated that revenues from CRM systems in 2017 alone accounted for over $ 40.7 billion.