One platform
Fragmented loyalty tech bleeds margin and stalls campaigns. Comarch Loyalty puts rule-building, gamification, fraud prevention, and predictive analytics on one engine, wired together natively.
Your marketing team can launch a new campaign, tier, or coalition model without waiting on IT, because the modules already talk to each other.
AI-POWERED LOYALTY
Complexity kills participation. Slow tech kills ROI.
Underneath Comarch Loyalty, AI reads customer data in real time, predicts what someone will do next, and adjusts discount depth and offers automatically. Marketers build campaigns, tiers, and quests in plain language instead of a ticket queue. The same experience runs everywhere a customer shows up, while AI catches fraudulent redemptions before they touch your margin.
CUSTOMER JOURNEY SUPPORT
Customers don't move in a straight line, and they never really did. Comarch Loyalty's AI meets them where they are, turning an anonymous shopper into a member with a countdown voucher and a sign-up that takes seconds, then reading real-time behavior to serve the right product, the right discount, the right challenge, before they even ask.
And when someone's about to walk, the platform picks up the early signals of disengagement, well before they’ve decided to leave. It doesn't wait for a goodbye email. It steps in first, with an offer built to make them stay, so the relationship never has the chance to quietly end.
Start with the module that solves today's problem, then add more as your program grows. No rebuild, no rip-and-replace, ever.
Rules, multi-tier structures, and point pools that keep up with massive transaction volume, and change when your business does.
AI-driven, multi-stage journeys across email, SMS, push, and in-app feeds. Your team sets the rules, and the journey adapts to what each customer does next.
One member experience at the till, on the web, and at the kiosk. Same balance, same offers, same rules, wherever the customer shows up.
A single customer view with real-time reporting, CLV forecasting, and custom BI dashboards, so you see what's working while there's still time to change it.
Badges, leaderboards, spin-the-wheel lotteries, and personalized quests that give a routine purchase a reason to happen again.
A white-label loyalty app, ready to launch under your brand, with micro-location offers, receipt scanning, and mobile payments built in.
Earn and spend points wherever customers pay. Open APIs and pre-built connectors link your commerce, CRM, and payment tools.
Predicts churn, scores customer value, and recommends the next best offer. MAIA prepares the work; your team makes the call.
Full data isolation, scheduled retention, and clear consent controls, backed by ISO 27001, PCI DSS, and SOC 1 & 2 certification.
Audit us firstHigh-availability cloud infrastructure with zero ceiling on transaction volume, multi-region expansion, or how fast you grow.
Test the limits
WIRED-IN FROM DAY ONE
Our platform sits on top of your MarTech stack as a decisioning layer, wired in through open APIs and pre-built connectors.
Need a custom one? We'll build it.
Real combinations, real outcomes
Every industry runs on different margins and transaction volumes. Pick your sector to see exactly how the AI adapts.
Recognize every passenger across codeshares, co-brand cards, and every touchpoint, so miles turn into real revenue, not just redemption costs.
Turn co-branded cards and cash-back into a real banking relationship – PCI-compliant, and built to make customers stay for reasons besides the rate.
Turn every pump visit into a c-store, coffee, or EV-charging sale, and every sale into a reason to come back to your station, not the one next door.
Optimize discount depth automatically, unify receipts across every channel, and give shoppers a reason to come back that isn't just the next markdown.
Spot the subscribers about to leave before they call to cancel, and win them back with a digital reward instead of a discount that erodes ARPU.
Coalition programs, B2B rewards, automotive, hospitality – if your model is unusual, this is where you build it without a vendor telling you it can't be done.
15 billion annual loyalty transactions & millions of small moments: a balance checked, a reward redeemed, something new discovered.
active members across loyalty programs
of our clients renew with us
years on the loyalty market
countries across 6 continents
This is only just the beginning. We've got many exciting things planned ahead. Together with Comarch, Aura will become the very best loyalty program in the world.
Paul Morris
Chief Customer & Technology Officer at Alshaya Group
80%
point redemption rate
One call, all about your goals and challenges, our platform, and a straight answer about whether it's a fit.
