Whether your customers are collecting points in your New York location or unlocking offers while surfing the subway on their phone, your program connects them all.
Deliver relevant and individualized rewards at scale across all customer touchpoints based on actual buying habits.
Weekly shoppers count every cent. Give them instant discounts, app coupons, and cashback, all tracked on one member profile.
One family, one weekly shop. Let the whole household earn and redeem together, so their basket stays with you.
Keep your program ahead of market trends by instantly adjusting campaign logic without IT bottlenecks.
Every capability on the platform is built around one goal, getting the same shopper through your doors again.
Instead of building manual segment rules for every promotion, AI reads cart contents in real time at checkout and applies the coupon, discount, or bonus points most likely to convert.
Build engaging tier status while letting your IT team relax. Managing and building tier structures shouldn’t be complicated. Keep your loyalty and marketing teams agile and ready for what’s next.
Onboard retail partners, co-brand card issuers, and other related partners on a unified coalition-ready platform without the need for manual reconciliation.
Discounts, coupons, and cashback keep grocery running. AI matches each member with the offer that fits their basket, so you stop giving money off to people who’d buy anyway.
Turn one-off visits into weekly store habits and routine shopping into a game people actually want to play.
We put your entire store experience inside a single branded app so that shoppers have a one-stop-shop the moment they walk through your doors.
Retailers grow when one-off buyers become regulars, so we help you reward each shopper personally in every store and app.
Brands around the world trust Comarch Loyalty to run the programs that keep their customers coming back, visit after visit.
of powering enterprise loyalty programs
with Comarch Loyalty-run programs and local teams
active loyalty members
annual loyalty transactions
and real-time detection, ensuring uninterrupted promotions for stores across the globe
Practical examples of how retail teams use our solution to turn routine shopping into lasting customer habits.
A shopper who orders a sweater on their phone, picks it up at a downtown store, and returns it at a franchised location down the road expects their points balance to reflect that reality immediately. Our platform connects all systems and databases in real time, so points post without a lag, preserving member profiles across channels.
Brand engagements happen every single day. Comarch Loyalty’s solution logs relational actions like product reviews and wishlist saves directly into the main member profile alongside transaction history. Marketers can reward these touchpoints with points or quiet perks, giving shoppers a reason to open your app on a Tuesday and keeping your brand top-of-mind long before their next major shopping trip.
Shoppers who stick to the same aisles leave the rest of their weekly spend with the supermarket down the street. If a customer buys fresh produce every week but never touches the bakery or your own-label range, our solution spots the gap, so you can send a targeted coupon or bonus points for exactly those categories.
Blanket percentage discounts quietly drain profitability, especially while you’re training customers to wait for the next storewide sale. Our platform reads basket data down to individual SKUs the moment a cart checks out, giving your team the controls to run surgical promotions. Set rules that take money off strictly the cheapest item in a cart or double points on high-margin categories.
The main challenge of the Diamond Customer project is to make our customers aware of the privileged relationship they can have with Auchan, as well as to boost their satisfaction. This includes a lot of personalization – regardless of the point of sale – and implementation of diversified mechanisms adapted to the customer’s affinities.
Wendy Leroy
Marketing and Loyalty Manager – Auchan Retail
1.5M
transactions per day
Wherever You're Starting From
Some teams are building loyalty for the first time while others are leaving a vendor behind, and each gets a plan made for them.
Featured Resource
Over a third of shoppers in the US and UK already use AI to research loyalty programs. Among UK Gen Z, it's 64%. They compare, hunt, and optimize before they ever sign up. Our report featuring fresh 2026 data shows what they're looking for, where programs lose them (hint: a joining process that feels like a tax return), and how to get them to a first reward faster.
Our platform is built secure and to scale. Comarch Loyalty was named a Strong Performer in The Forrester Wave™: Loyalty Platforms, Q4 2025, a Major Player in the IDC MarketScape: Worldwide Retail Loyalty Software Providers 2024 Vendor Assessment and recognized in the 2026 Gartner® Market Guide for Loyalty Program Vendors, which we believe proves our drive to deliver top-tier AI solutions.
Comarch Loyalty’s platform brings every store, brand, and franchise into one loyalty program, so points, coupons, and cashback post the moment a shopper pays, and offers follow them from the app to the checkout. Your marketers set the rules and launch campaigns on their own schedule.
