Reward the behaviors that grow your program, track promotion costs, and know the liability behind every outstanding point.
Enterprise loyalty platforms have a reputation for being heavy. Loyalty Management keeps the enterprise depth and removes the friction.
Campaigns go live in minutes, with no IT ticket in sight.
Checkout takes under a second, and balances update the moment they buy.
Every outstanding point is tracked as a liability, and partner settlement runs automatically.
AI reads purchase history and real-time behavior, then picks the reward or promotion most relevant to each individual member, instead of broadcasting the same discount to everyone. It estimates Customer Lifetime Value, predicts when someone is ready to buy, and spots disengagement early enough to trigger a win-back offer. MAIA, the built-in AI assistant, helps your team turn plain-language requests into rules.
Marketers build, test, launch, and adjust promotion rules on their own in a no-code builder.
Start from ready-made templates for tier triggers, multipliers, flash sales, coupons, and event rewards, or let MAIA, the AI assistant, turn a plain-language brief into rules. Campaigns that used to wait weeks in an IT queue go live in minutes, and AI suggests adjustments while they run.
Build it, test it, ship it today.
Accounts from stores, e-commerce, mobile apps, contact centers, and partners land in one place, giving every customer a single record. Points, tier status, and vouchers update the moment a member buys, online or in-store. Individual, household, corporate, and multi-brand accounts all live in the same system, so there's no processing lag to frustrate members or hurt their trust.
The purchase lands, the balance moves, and nobody waits.
Accounts, balances, rules, promotions, rewards, accrual, and redemption all run in one module, so your teams work from the same data and the same logic.
Models choose the next best offer, estimate Customer Lifetime Value, and flag churn risk. MAIA, the built-in assistant, recommends campaign parameters and turns plain-language prompts into active rules.
Manage rewards from creation to redemption: stock allocation, digital vouchers, thresholds, and partner settlement. Add your own partner rewards or plug into external marketplaces through REST APIs.
One record per customer across stores, e-commerce, mobile apps, contact centers, and partners. Supports individual, household with point pooling, corporate, and multi-brand accounts, so every relationship fits the structure it has.
Purchases and behavioral signals are evaluated the moment they happen. Balances, tiers, and vouchers update instantly, and earning rules can reward spend, SKU, frequency, channel, or non-purchase actions like surveys.
Configure rules for tiers, coupons, multipliers, flash sales, and event rewards through a no-code builder, not custom code. Silver, Gold, and Platinum triggers come ready to use.
Every Comarch Loyalty module is AI-powered and built with a human in the loop. AI crunches the data and suggests the next move, you choose what to do with it.
Selects the most relevant reward or promotion for each member from purchase history and live behavior.
Calculates Customer Lifetime Value, predicts purchase readiness, and flags disengagement early enough to trigger an automated win-back offer.
MAIA analyzes program data, recommends campaign settings, and turns plain-language prompts into rule setups. You review everything and make the call.
Multi-brand, multi-currency, household accounts, partner rewards: Loyalty Management was built for the programs that don't fit a template. Show us yours.
