Most travelers book a few times a year. In between, your program goes quiet, and winning them back gets expensive.
When fares are your only lever, margins shrink. Without everyday relevance, one competitor’s flash sale takes your next booking.
High thresholds and limited availability frustrate casual members. When the next trip feels out of reach, points expire unused.
Adding retail, dining, and banking partners still takes custom code and spreadsheets. By go-live, travelers have moved on.
Points that post days after landing or disembarking kill any chance of a mid-journey upsell.
Legacy systems catch account takeovers and promo abuse after the rewards are spent. By then, the loss is already yours.
Bookings start the connection. Comarch Loyalty keeps it alive, ensuring the voyage never really ends.
Don’t wait for travelers to start searching for their next escape. Be there in the exact moment wanderlust strikes. By mapping predictive signals (combining churn risk scores, predicted lifetime value, and automated segmentation into a single journey view), you understand what they need long before they look elsewhere.
Why keep VIP benefits waiting for departure day? Through recurring travel memberships, members instantly unlock high-touch perks across their entire itinerary, including fast-track security, complimentary checked baggage, lounge access, room upgrades, and accelerated point earning.
Just as a great movie captivates passengers at cruising altitude, you can transform routine habits into interactive challenges and leaderboards. Automatically award points and privileges to make the space between check-ins a rewarding adventure, keeping the thrill of travel alive.
Travel security instantly separates verified guests from invisible threats. Defend your promotional budget with self-learning AI that acts as a real-time border control—detecting transactional anomalies, mass fake enrollments, and account takeovers to stop fraud before points can be redeemed.
Some of travel’s biggest loyalty programs run on Comarch Loyalty, with one team building and answering for each.
Run it as SaaS or on Comarch Cloud, Azure, AWS, OCI, or another public cloud, with in-house development and end-to-end program management behind it.
GDPR-ready architecture with full audit trails and real-time AI protection against account takeovers.
API-first connectors for rapid onboarding of PMS, reservation systems, and cross-industry partners.
Building high-throughput loyalty engines for global travel leaders.
A closer look at what changes for your teams once the platform is running, and where those changes show up in your results.
Comarch Loyalty’s platform lets you onboard dining, mobility, and co-branded partners with custom rules. Partners buy your points as marketing currency creating high-margin, non-ticket revenue with automated cost-sharing.
Comarch Loyalty’s AI scoring identifies high-value members at risk of losing tier status and automatically deploys extensions, targeted challenges, or soft-landing rules, protecting revenue at a fraction of reacquisition costs.
Operations can compensate delayed passengers with points, status credits, or vouchers calibrated by member value. Points keep value within your ecosystem and secure the next booking.
Unify reservations, ancillaries, partner transactions, app activity, and service history into one real-time profile. Driven by AI Personalization, Comarch Loyalty calculates lifetime value ensuring every upgrade, offer, and recovery decision is based on a member's true worth.
Reward non-transactional actions, such as mobile app check-ins and verified carbon offsets, through automated challenges and badges. Meanwhile, the subscriptions module generates recurring revenue, shifting engagement costs into self-funding loyalty programs.
47%
digital revenue growth YoY
34%
growth in reactivated members
32%
email engagement improvement
Whether you are launching your first travel rewards program or unifying multiple brands onto one platform, the challenge looks different, but the engine does not.
Featured Resource
Over a third of shoppers in the US and UK already use AI to research loyalty programs. Among UK Gen Z, it's 64%. They compare, hunt, and optimize before they ever sign up. Our report featuring fresh 2026 data shows what they're looking for, where programs lose them (hint: a joining process that feels like a tax return), and how to get them to a first reward faster.
Our platform is built secure and to scale. Comarch Loyalty was named a Strong Performer in The Forrester Wave™: Loyalty Platforms, Q4 2025, a Major Player in the IDC MarketScape: Worldwide Retail Loyalty Software Providers 2024 Vendor Assessment and recognized in the 2026 Gartner® Market Guide for Loyalty Program Vendors, which we believe proves our drive to deliver top-tier AI solutions.
Tell us where your program stands today. We’ll work with your team on a roadmap that starts with the changes your members will notice first.
