All Blog Posts

September 11, 20261 minute

Abdulwahab AlTuwaijri on Loyalty in Banking | Loyalty Personality Quiz

We brought Abdulwahab AlTuwaijri, Head of Loyalty & Partnerships at Arab National Bank, into the studio for our latest episode of the Loyalty Personality Quiz. We put him on the spot with rapid-fire questions.

Article

July 30, 202519 minutes

Bank Loyalty Programs vs. Other Industries: What Banks Can Learn to Boost Customer Retention

Compare loyalty in banking vs. other industries. Discover what banks can learn from retail, travel, and telecom to improve customer retention and engagement.

Article

November 21, 202413 minutes

Seven Proven Strategies for Customer Retention in Banking

Key Takeaways:

Article

October 31, 202414 minutes

The Ultimate Guide to Bank Loyalty Programs in 2026: Attract, Retain, and Grow Your Customer Base

Struggling with customer retention in banking? Learn how to build engaging loyalty programs for the financial sector. Go beyond mere transactions!

Article

May 24, 20242 minutes

More Than Just Money: Build Stronger Customer Relationships in Banking [Video]

Standing out in the competitive banking industry requires more than just offering the best financial products. It's about fostering deeper relationships with your customers, helping them achieve their financial goals, and celebrating life's milestones.

Article

July 1, 20211 minute

Innovative Ideas Driving Banking Loyalty in South Africa

What do bank loyalty programs look like in South Africa? How important is understanding the laws of loyalty psychology and behavioral economics for the success of such programs?

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