Comarch Wins at Loyalty & Awards 2020 with its AI/ML-based Technology for Detecting Loyalty Fraud

We are proud to announce that Comarch, a global provider of software-defined products for improving business efficiency, was announced as the recipient of the Best Loyalty Innovation award during this year’s Loyalty & Awards 2020 conference, a two-and-a-half-day exclusive conference that provides travel industry professionals with a forum to discuss the latest technological innovations and new trends driving customer loyalty.

Shortlisted in the “Supplier” category, Comarch was recognized for its AI/ML-based solution for detecting loyalty fraud. As loyalty programs continue to grow in popularity and scale, a robust Loyalty Fraud Detection module is considered essential for keeping companies – and their clients – safe from fraudulent activity. Comarch’s approach to identifying potential threats within loyalty program data incorporates the latest Artificial Intelligence and Machine Learning algorithms for both detecting and preventing fraudulent activities. Thus, any behavior different from the trained model is discovered and stopped before any damage can be done.

WINNERS: Frédéric Kahane, SVP Customer Loyalty, Air France KLM, Alexandra Christopoulou, Loyalty Manager, Aegean Airlines, Ian di Tullio, SVP Guest Services, Accor, Piotr Kozlowski, VP Consulting, Airline/Travel Loyalty, Comarch, Ravindra Bhagwanani, Managing Director, Global Flight

The Loyalty & Awards Conference is led by a panel of top customer engagement professionals looking to acknowledge genuine innovations in loyalty management, especially those that can revolutionize travel loyalty. For more information regarding the Loyalty & Awards Conference, please visit the official website - https://www.loyalty-and-awards.com/.

More information: Loyalty Frauds Exposed