Skip to content
Published Mar 08, 2023Latest

From Paris with Loyalty: Webinar on Nostalgia, Human Touch, and Web 3.0

Is loyalty in business becoming overly tech-based? With AI-powered loyalty platforms and algorithms tracking your members’ likes and dislikes, it’s easy to forget that most customers still care about the human touch and require some form of connection.

Follow us:
From Paris with Loyalty: Webinar on Nostalgia, Human Touch, and Web 3.0

Is loyalty in business becoming overly tech-based? With AI-powered loyalty platforms, web apps, and algorithms tracking your members’ likes and dislikes, it’s easy to forget that most customers still care about the human touch and require some form of connection. To fulfill those needs, we need to skillfully combine high-tech solutions with the power of nostalgia, shared values, and human presence. What could be the benefits of such a strategy, and how can you implement it?

To find out, let’s go back to the future with Amanda Cromhout (Truth) and Comarch’s Wojciech Kempny. Join them on March 8th, 2023 for the webinar entitled “From Paris with Loyalty”, during which they’ll talk about value-based behavior, web 3.0, and why robots can’t replace humans in building loyalty.

Other topics you can expect include:

  • Internet vs. customer behavior – what is the correlation?

  • Crypto-trading and metaverse engagement.

  • Artificial intelligence – is it a threat or a valuable tool?

  • The importance of the human touch in the loyalty/CRM ecosystem.

Sign up for the webinar to learn more about how the past can help us shape the future of loyalty.

Loyalty Insights in your inbox every month

Get one short email about what’s actually working in enterprise loyalty, drawn from real-life programs we run.

Expert takes

Fresh research

Client results

Trusted by the world’s leading corporations & recognized by experts:

  • Auchan logo
  • bp logo
  • Alshaya group logo
  • Globe logo