
Loyalty Personality Quiz & Suryaveer Singh from ENOC
Check out the latest edition of our Loyalty Personality Quiz featuring Suryaveer Singh – Head of Loyalty CRM & Data at Emirates National Oil Company.
How LLMs are redefining customer loyalty
Large language models change how people work with the platform itself. Jerzy Biernacki, Comarch Loyalty's Chief AI Officer, puts it simply: the payoff isn't faster math. It's a different relationship between brands, marketers, and the people actually redeeming points.

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