August 27, 20251 minute
US Railroad's Loyalty Program is Taking the New Track
In today's episode Aaron Dauphinee, speaks with Lisa Copeland who is the VP of Loyalty and Customer Engagement for Amtrak.
Article
Read moreHow LLMs are redefining customer loyalty
Large language models change how people work with the platform itself. Jerzy Biernacki, Comarch Loyalty's Chief AI Officer, puts it simply: the payoff isn't faster math. It's a different relationship between brands, marketers, and the people actually redeeming points.
All Blog Posts
12 articles, page 7 of 35
Loyalty Insights in your inbox every month
Get one short email about what’s actually working in enterprise loyalty, drawn from real-life programs we run.
Expert takes
Fresh research
Client results
Trusted by the world’s leading corporations & recognized by experts:
